Butterfly Kisses (Small)-Only 6 Available
Description:
Beautiful enchanted seasonal blooms in pink, purple and blue arranged in the most charming ceramic vessel with embossed butterflies.
*PLEASE NOTE** all deliveries placed for delivery between Monday May 5th - Sunday May 11th are subject to DELIVERY FLEXIBILITY unless you OPT FOR PRIORITY DELIVERY. (additional details about our Holiday Delivery Policy are available under the DELIVERY POLICY drop down at the top of this page.)
Butterfly Kisses (Small)
Delivery and Substitution policy:
Delivery Information Standard Delivery Window is between 9am-5pm, Monday-Friday.
Orders Placed within 24 hours are Subject to Delivery Flexibility.
We are masters of our craft, but sometimes our magic is depleted, and we must prioritize orders based on the order in which they were placed.
Meaning we may need to deliver your Order a day Earlier or a day Later depending on our operational needs. Admittedly, this is a very rare occurrence, but it happens.
We are unable to guarantee delivery at a specific time. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.
Standard Delivery Policy
Floral & Gift Deliveries are conducted Monday – Friday areawide in Juneau, Douglas, West Juneau, Auke Bay, Lemon Creek and everywhere in between. In fact, we don’t stop there, we also offer options for our surrounding communities & villages such as Yakutat, Hoonah, Angoon, Kake, Haines, Skagway, and any place at the other end of an Alaska Seaplanes or Alaska Air destination. We believe that everyone deserves access to Floral Delight and Heartfelt Keepsakes.
If No One is Available at the Time Delivery is Attempted To a:
Workplace/Business: The item(s) will be left in an appropriate location for the Recipient to enjoy when they return. If the Workplace or Business is not OPEN at the time our Delivery Specialist arrives, the item(s) will be RETURNED to our workshop and Recipient will be notified to coordinate for pick up.
To a Residential Address: A Delivery Attempt Notice will be Hung on the most obvious entrance door to the address given and the item(s) will be RETURNED to our Workshop at the Mendenhall Mall and marked for PICK UP. We will follow up with the Recipient via the Phone Number Provided to us to make sure they are aware of the attempted delivery.
Delivery Cost is based on roundtrip mileage and the cost of dedicating a Staff Member to this portion of our Operation. Depending on where your order is scheduled to the Cost will range between $18-$35. With the $35 Delivery Zones being mostly to neighborhoods in North Douglas or beyond Point Lena.
Holidays & Special Events are subject to higher costs for Priority options.
HOLIDAY DELIVERY POLICIES
Due to the nature of the MOTHER'S DAY & VALENTINE'S DAY holidays...
ALL orders placed for delivery the week of Valentine's & Mother's Day are subject to DELIVERY FLEXIBILITY, unless you opt for PRIORITY DELIVERY.
Q) What does Delivery Flexibility mean?
A) All orders placed will be delivered as soon as the design is complete, REGARDLESS of the date you request when you place your order, UNLESS you opt for PRIORITY DELIVERY.
Q) What does PRIORITY DELIVERY mean?
A) If you select Priority Delivery, we will HOLD the order for Delivery on the Holiday and will Priority Route your order on one of the first 3 delivery routes of the day. Delivery attempt for all Priority orders will be completed by 3PM.
Priority Delivery is only attempted ONE TIME. If the recipient is not available at the time of delivery, and there is no suitable location to leave it, the item(s) will be returned to our Workshop and PICK UP will be coordinated with the recipient.
Canceling or Changing an Order
Same-day orders are processed immediately and cannot be changed/cancelled. To cancel or change a future order, please call us at 907-789-0760 or email us at marthas@alaskanflorist.com
Recipient refusal of delivery If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.
Recipient may be contacted In some cases, we may contact the recipient to ensure a seamless delivery experience.
Requests to leave item(s) unattended
We discourage special instructions requesting delivery to a doorstep, porch, yard, or any location where it cannot be accepted by a Recipient or someone on their behalf. We also understand that sometimes a Sender has inside knowledge and will do our best to honor a request, but we cannot be held responsible for lost, stolen or damaged items in this case.
Incorrect Address
We are not responsible for deliveries made to incorrect addresses provided to us by a Sender. If such a delivery is made, Sender assumes responsibility for the entire purchase.
SUBSTITUTION POLICY
Floral Substitutions: The inventory we have access to is subject to a host of variables including seasonality, farm availability and quality at the time they arrive in store. In the event that you’ve placed an order for a specific design and the exact blooms pictured at not available, we will substitute with the blooms available that are as similar as possible in color & style to the product you chose. Gift Substitutions: Sometimes, we go to prepare gift selections such as Bath Soaks, Candles or Stuffed Animals and realize that someone sold the last one but didn't adjust the inventory. It’s true, we are human. These substitutions are often last-minute decisions and completed to maintain on-time delivery of your order. In rare cases, we are unable to substitute adequately at which point, depending on the timeline, we will contact the sender to choose a course of action.
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